Nidhi Shah (right) had complained about the driver Shiv Kumar Yadav on November 26
A week before a young executive was raped allegedly by Uber cab driver Shiv Kumar Yadav in Delhi, the popular app-based taxi service had received a complaint about the same driver from a woman.
Nidhi Shah had complained to Uber about Yadav who she alleged kept staring at her during the taxi ride on November 26.
"The driver said before I got in that the GPS wasn't working and I have to find him by walking through Chandni Chowk. Me and my partner got in but he kept staring through the mirror and I felt uncomfortable. I think he was smiling a little creepily also. Eventually, when he dropped us off, I thought I should report this to Uber. I had a bad feeling about him," Ms Shah told NDTV from United States.
"Uber replied through e-mail saying they will have a chat with the driver. But now I am blaming myself for what has happened. I feel like why didn't I do something else about it?" she said.
The mail from Uber executive Hannah said: "Sorry about what happened here! I've passed along your feedback to our driver operations team, so that they can check in on Shiv about it."
The 32-year-old Uber driver has, according to records, a disturbing pattern of assaulting women.
In 2011, he spent seven months in a jail in Delhi for allegedly raping a woman who worked at a pub in Gurgaon. The police says he was acquitted in that case, but is unclear on how.
Last year, a case of rape was registered against him in Mainpuri in Uttar Pradesh, which is Yadav's home state. He was given bail in that case.
On Sunday, he was arrested from his village in Uttar Pradesh on charges of raping a 27-year-old finance executive in South Delhi last week. He is now in jail.
Yadav, in fact, also got bail in other cases including one that charged him with illegal possession of a gun.