FAQ’s

  • Q: What makes NDTV Big Bonus App different from all the other cashback and rewards providers out there?

    NDTV Big Bonus is a revolutionary digital reward wallet app which you can use to get automatic rewards when you shop for all your daily essentials. You just have to sign up, link your payment cards once and then you are ready to collect instant automatic vINR rewards when you shop at NDTV Big Bonus’ exhaustive list of partner merchants all over India. What’s more, through your card-linked NDTV Big Bonus account, you can get rewards over and above any credit card rewards or bank rewards program you may already have.

    This one-of-a-kind service in India uses technology powered by Single ID which is one of the most trusted backend systems, able to reward transactions on all electronic payment services in India. Whether you have a VISA, Mastercard or  Rupay card you can start instantly. This service has been successfully launched in 11 countries, so far. Cricket icon MS Dhoni is the brand ambassador for Single.ID in India.

    For more information or a step-by-step guide to the registration process, check out our quick user guide or watch our explainer video. We will endeavour to keep adding more merchants to the program to enhance your shopping experience.

  • Q: How does NDTV Big Bonus work?

    Click on NDTV.com/Big-Bonus, register an account on the page, or you can simply use the QR code at the bottom of the page instead. Download the app, link your primary credit or debit cards (Visa, Mastercard, Rupay) and you are ready to start collecting rewards while you simply go about doing your regular shopping using those registered cards, online or instore at brands that are linked to the app. NDTV Big Bonus will ensure that all the rewards you earn during your shopping at any of its participating merchants are collected into your NDTV Big Bonus account. There is nothing else you have to do, say or show. Just pay using cards you have pre-registered and you’ll be automatically rewarded. It’s as good as free money that you will be able to reduce up to 100% of your bill at the app’s partnered vendors

  • Q. How can I use gift cards on the NDTV Big Bonus app?

    When you sign up for the NDTV Big Bonus App. you also have access to gift cards when you shop in-store or online from thousands of top brands featured on the app. The gift cards are for self-use, or you can gift it forward to any other app user. Brands vary from city to city.

    When you click on the Merchants’ icon at the bottom of your App, you will see a list of brands/merchants near you, all of which will offer you their gift cards. If you are buying a gift card using your UPI, you’ll receive a vINR reward in your NDTV Big Bonus account. You can then use this vINR to discount the price of any other Gift Cards. You can buy more vINR in the NDTV Big Bonus app.

  • Q: Is this app free to download and use?

    Yes. The app is absolutely free to download and use. You can register any number of Visa, Mastercard or RuPay cards on the app. Do bear in mind that when a card is registered, INR 79 is deducted from your credit or debit card as a verification fee. This process helps us to confirm the card is live and legitimate, to avoid fraudulent users. But soon after the same amount of vINR 79 is instantly credited to your NDTV Big Bonus ecosystem balance to use for your next shop at any of the app's participating retailers or partner brands.

  • Q: Is it safe and secure to add payment cards to the app? Can I use any payment cards on the app?

    Yes, our technology partner Single ID powered by Enigmatic Smile is a PCI Level 1 QSA-accessed Service Provider. This means that registering debit or credit cards on the app is a bank-grade secure process and all data is encrypted.  All major electronic payment services including VISA, Mastercard, and Rupay are linked to this service.

  • Q: Do I have to use the app to purchase items?

    No. Once you have registered and verified your debit or credit card(s) (Visa, Mastercard, Rupay) on the app, you can get instant rewards when you use the cards in-store or online at the app’s linked merchants. You will also have access to all the app’s participating vendors’ gift cards immediately to use to shop in their stores or via their websites.

  • Q: Will my balance ever expire?

    No. Your balance is yours to use at any of Big Bonus' partner merchants forever. So, you can shop more and earn more, forever. It’s all free for life!

  • Q: Can I share my rewards balance from the app with other users?

    Yes. Your rewards balance can be shared instantly between users on the app. So, say your family or friends are at a coffee shop that is listed on the NDTV Big Bonus App, and they have run out of balance on their NDTV Big Bonus account, you can instantly share your rewards with them through the app.

  • Q: What do I do when a merchant only accepts gift card payments?

    You can buy an instant gift card using your rewards balance or UPI or a mix of both on the NDTV Big Bonus app.

  • Q: How can I reach customer support on the app?

    There is an online chat bot that you can use to raise any issues that you may encounter with the app.

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Disclaimer: NDTV Big Bonus App is owned and operated by Enigmatic Smile India Rewards Private Limited. NDTV is a media partner providing certain promotional services to Enigmatic for its application. NDTV is not responsible for any claims, losses, including without limitation, indirect or consequential losses arising out of the application.

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