Trains on Delhi Metro's Magenta Line were delayed by more than 30 minutes today morning, with services affected by what the Delhi Metro Rail Corporation (DMRC) called a "technical snag". The delay led to trains running at 20 minute intervals instead of the usual 10, and scenes of overcrowding.
The Magenta Line runs from the Janakpuri West station to Botanical Gardens in Noida. Under normal conditions, the journey - a distance of approximately 40 kilometres - takes 56 minutes to complete.
"The snag occurred sometime around 7 am between Palam and Terminal 1 stations, leading to a delay in services between Janakpuri West and Terminal 1 IGI Airport stations," a senior DMRC official said.
Magenta Line Update
— Delhi Metro Rail Corporation (@OfficialDMRC) July 23, 2019
Delay in services between Janakpuri West and Terminal 1 IGI Airport.
Normal service on all other lines.
The delay, which also caused chaos in roads around affected metro stations as commuters looked for alternative transport options, was not well received by Metro users, who responded on Twitter.
Just tell us,whether it will operate or not,
— Pika-sa (@IParasj) July 23, 2019
You are saying it us juat delay due to some issue,
But not clearing whether we should wait on janakpuri west for magenta line or not
If its not gonna operate than juat clear it,so people can take decision
Delay in service of magenta line 08 from Janakputi west - Botanical garden !
— AshuArts (@AshuArts2020) July 23, 2019
Slow movements of train.
Also it's showing 30 mins late arrival here.
One irritated Twitter user also reminded DMRC that the Indian Space Research Organisation (ISRO), had overcame a technical snag to successfully launch the Rs 1,000-crore Chandrayaan 2 Moon mission yesterday afternoon.
On a working day, this is such an issue. Also please start telling us exactly what is the 'technical snag'. If ISRO could, then you could do I guess.
— Shalini Puthal (@uthal_puthal) July 23, 2019
Approximately two hours after its original message, the DMRC tweeted again to indicate the problem had been resolved and "normal services have resumed".
Commuters using the services disagreed.
You're just making fool to the travellers who is helping you to generate revenue.
— Rahul Sharma (@Rahulraaz108) July 23, 2019
You really need to check meaning of "Normal service" because metro is running at this route like a bullcart..
I am stuck in metro from last one hour. Your metro manage to reach shankar vihar from Janakpuri in one hour. And now it is standing here from last 10 mins. I don't know how it resumed normal service
— Ruchi (@ruchi20th) July 23, 2019
@OfficialDMRC travelled 2 stations in 35 mins..this is what u define as normalcy restored.
— Yogesh Sindhu (@yogeshsindhu25) July 23, 2019
The delay comes within days of a similar delay on the Magenta Line.
On July 14, services were disrupted due to a technical issue, leading to a single line train movement between R K Puram and Kalkaji. The delay led to trains running between shortened loops - between Jankapuri West and RK Puram, and Botanical Gardens and Kalkaji.
"Technical snags" also hit the Magenta Line in May, causing trains to run at restricted speeds.
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