Following the currency ban move, retired bankers across the country have extended a helping hand
61-year-old Roshan Lal, former chief cashier of Punjab National Bank in south Delhi's Lajpat Nagar can be found at his desk in his old workplace at 9 am every day.
He has been travelling from east Delhi to his branch every morning for the past few weeks, after the Centre announced the notes ban.
Mr Lal had gone to the bank soon after Rs 500 and Rs 1000 notes were banned. The panic and chaos outside banks brought out the banker in him and he called up his former employer inquiring about how he could help.
The manager tapped into this opportunity and dialed two other former cashiers, asking for a helping hand and they didn't disappoint.
"My bank needs me, the people need us and the country needs us not to panic and work together so I will fulfill my duties to the best of my abilities," Mr Lal said.
"People are in need of cash and are frustrated. When the Manager asked for help, I was more than happy to extend a helping hand," said Mr Gautam, who retired after 32 years of service in 2012.
Four retired bankers have been volunteering at the Lajpat Nagar branch of Punjab National Bank since November 15. They have been helping with crowd management, counselling people not to panic and cash disbursal.
"My staff has been under immense pressure. We require those good with cash at the moment so I requested my former cashiers to come help out- they are reliable, loyal and have the expertise", said manager of Punjab National Bank, OP Pahadia.
For most of the retired officials, the prospect of helping the organizations they worked for for decades encouraged them to offer help.
The former bankers have not sought any remuneration for their services. They said that they are doing it as a part of their duty, as people at banks have been working overtime since the notes ban.
Following the currency ban move, retired bankers across the country have extended a helping hand at bank counters, playing the good Samaritans during such a crisis.