While the 23rd edition of free of cost CBSE annual pre-exam psychological live tele-counselling for students taking Class 10 and Class 12 exams in 2020 is currently on, the Board has recently decided to also start a helpline for students to create awareness on the pandemic coronavirus in addition.
"The helpline is meant primarily for students to make them aware no how to protect themselves and others by following the guidelines, how to get on with studies at home and how to plan their days effectively," the Board said in a statement.
This facility is available from March 24 till March 31 until further announcement.
"CBSE has also played a proactive role in creating mass awareness in public by way of memes on social media platforms, issuing guidelines to students/ parents and the schools for creating awareness about Corona Virus and its prevention or even changing seating arrangements in exam halls to avoid the spread of virus," a statement from the Central Board of Secondary Education (CBSE) said on Friday.
The helpline numbers that will operate from 10 am to 1.30 pm-- 9899991274, 8826635511, 9717675196, 9999814589--and the numbers which will provide services from 2 pm to 5 pm include, 9811892424, 9899032914, 9599678947, 7678455217 and 7210526621.
However, it further informed the CBSE physiological helpline will continue to provide assistance at a toll-free number 1800-11-8004 till 31st March.
As a precautionary measure, on March 18, 2020, the Board decided re-scheduling of the remaining Class 10 and Class 12 board exams scheduled between March 19 and 31 and has also suspended evaluation work.
The dedicated coronavirus safeguard tele-counselling service will be provided by additional trained counsellors who will deal with students and parents for preventive interventions, reducing transmission and counsel on first aid to stop the virus spread.
They will also assist students to engage in useful and productive activities while at home.
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