The government on Wednesday said 18,890 complaints have been received on National Consumer Helpline since 2017 against cab aggregators Ola and Uber.
"441 grievances have been received on PG (Public Grievance) portal and 18,890 complaints received on National Consumer Helpline from January 1, 2017 to March 31, 2023 against Ola and Uber," Minister of State for Food and Consumer Affairs Ashwini Kumar Choubey said in a written reply to Lok Sabha.
The Central Consumer Protection Authority (CCPA) has issued notices to Ola and Uber on concerns related with deficiency in service, inadequate consumer grievance redressal mechanism, unreasonable levy of cancellation charge and lack of any information on the algorithm, he added.
(Except for the headline, this story has not been edited by NDTV staff and is published from a syndicated feed.)
Featured Video Of The Day
Video Of Food Delivery During Lecture In Classroom Goes Viral, Internet Reacts "Worst EV": Frustrated Bengaluru Woman Uses Placard Urging Public To Avoid Ola Electric Scooter ''Drive An Uber": Ex-Sony Boss Chris Deering's Advice For Laid-Off Workers New Revelations About Princess Diana, Rumours On Harry's "Biological Father" "Instills Fanaticism Among Its People": S Jaishankar's "Karma" Swipe At Pak "Learnt No Lessons": Iran Supreme Leader After Hezbollah Chief's Death The Vance-Walz US Vice Presidential Debate: All You Need To Know HP TET 2024 Registration Begins For November Session, Check Details A 7,000 Km-Long Car Rally To Mark Air Force's 92nd Anniversary Track Latest News Live on NDTV.com and get news updates from India and around the world.