Aviation regulator DGCA on Thursday imposed a penalty of Rs 10 lakh on Air India Express for not paying compensation to passengers for cancelled flights.
The Directorate General of Civil Aviation (DGCA) carried out an inspection in accordance with its Annual Surveillance Programme 2024 for scheduled domestic airlines in June, in respect of norms pertaining to facilities and compensation that are to be provided to passengers.
"During the surveillance inspection of the airlines, it was observed that Air India Express was not complying with the provisions of CAR Section-3, Series M, Part IV," the DGCA said in a release.
Subsequently, a show-cause notice was issued to Air India Express.
The regulator said the airline's reply revealed that it had not complied with the provisions for providing compensation to passengers affected due to cancellation of flights.
Consequently, DGCA decided to slap a fine of Rs 10 lakh on the airline.
Last week, DGCA imposed a financial penalty of Rs 90 lakh on Tata Group-owned Air India Limited for operating a flight with non-qualified crew members.
In addition, a penalty of Rs 6 lakh and Rs 3 lakh was imposed on the Director of Operations and Director Training of Air India, respectively.
The concerned pilot has also been warned to exercise caution to prevent such occurrences in future.
Air India operated a flight commanded by a non-trainer line captain paired with a non-line-released first officer which has been viewed by the civil aviation regulator as a serious scheduling incident having significant safety ramifications.
The incident came to the notice of DGCA through a voluntary report submitted by Air India on July 10. Taking cognisance of the incident, the regulator undertook comprehensive investigations into Air India's operations, including examination of documents and carrying out a spot check of the airline's scheduling facility.
Earlier, the DGCA had grounded the two pilots of Air India after the rostering goof-up which led to a trainee pilot operating a Mumbai-Riyadh flight without the supervision of a training captain.
(Except for the headline, this story has not been edited by NDTV staff and is published from a syndicated feed.)
Featured Video Of The Day
LinkedIn User Alleges Mistreatment Of Elderly Mother By Air India Express, Airline Responds "5-Year Flight Ban For Hoax Callers," Say Sources Amid Bomb Threat To Airlines Singapore Scrambled Jets To Escort Air India Express Plane After Bomb Threat Justice DY Chandrachud's Final Message As Chief Justice Of India Elon Musk Replies To 'We Need Your Help Removing Trudeau' Post Poll Panel's Warning Amid Row Over Uddhav Camp Leader's Shaina NC Comment Hired Killer Doesn't Get Money For Murdering Lawyer. He Goes To Cops Tonnes Of Untreated Waste Being Dumped In Landfills In Kedarnath: RTI Query A Look At What Maratha Warriors Wore And Weapons They Used In 17th Century Track Latest News Live on NDTV.com and get news updates from India and around the world.