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This Article is From May 25, 2010

Air India's official statement on walkout by employees

Mumbai: A section of ground employees of  Air India have walked out of their assigned duty stations today morning/afternoon. The Management has mustered all available resources to minimize the impact on the scheduled operations. While flights from the major metro cities have not been affected, there have been a few dislocations at some of the non-metro airports.

Despite the tragedy that struck Air India on 22nd May 2010 in the shape of a fatal accident to IX 812, the airline has been able to operate  116 of the 123 scheduled  flights on the network till 1430 hours. While there have been 4 cancellations, some flights have been delayed or combined. The airline is making every possible effort to maintain normalcy in operations and ensure the highest standards of service to our valued passengers.   

In this context, the Management would like to extend an unqualified apology to the passengers who have faced or may be facing inconveniences due to the dislocated operations.

Appeal to employees

The recent unfortunate incident involving an Air India Express flight from Dubai to Mangalore is still fresh in the minds of every one. A large number of employees volunteered to assist and be available at the disaster site for helping Air India deal with the tragedy and reach out to the people.  In this hour of crisis, the Management earnestly appeals to all sections of   employees to   join hands to strengthen the airline and maintain high performance to show that Air India can cope up with any emergency.

Air India, as befits its role of a National Carrier, is committed to ensuring that genuine aspirations of all sections of the employees will be met. The Company has a well-established system of dealing with any grievance -  be it of an individual employee or groups of employees.

With the onset of the summer season, all our flights are reporting full loads. In fact, it was only on Sunday, 16th May 2010, that we flew a record number of 50,308 passengers on our entire network.  We are on the path of consolidation post the merger of erstwhile Air India and Indian Airlines; and for this the whole  hearted co-operation along with  involvement and unstinted support of each and every one of you is a must.   
 
Air India
25th May 2010

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