New Delhi: Airlines are not allowed to charge additional amount for correcting any error in the name of a passenger while booking a ticket, Civil Aviation Minister Ashok Gajapathi Raju said today.
The minister's comments on micro blogging site Twitter came in response to a user who complained that an airline was "acting pricey" in rectifying mistake in passenger name on a booked ticket.
"For the benefit of all passengers - As per DGCA regulations, Airlines cannot charge any additional amount for correction in the name of the same person, when the person brings this to the notice of the airline after booking the ticket," he said in a tweet.
Further, the minister said it is applicable for any error in the name of a passenger while booking a ticket.
"The correction has to be made without any additional charge," he said.
The Directorate General of Civil Aviation (DGCA) is the country's regulator for civil aviation sector.
Earlier, one Twitter user tagged the minister in a tweet saying, "1 alphabet mistake while typing d middle name during booking ticket nd jet airways acting pricey to rectify it since 2 weeks..."
The user also said that such sort of errors are common, "if the traveller realises it before the start of journey nd is willing to provide required ID proof,guess rules shld be easy not to spoil the traveln experience..not only flexible for ppl booking it via ur portal".
In response, the minister tweeted, "@jetairways Please get this sorted out as per latest DGCA regulations on the subject" and followed it up with two tweets about the norms.
(Except for the headline, this story has not been edited by NDTV staff and is published from a syndicated feed.)
The minister's comments on micro blogging site Twitter came in response to a user who complained that an airline was "acting pricey" in rectifying mistake in passenger name on a booked ticket.
"For the benefit of all passengers - As per DGCA regulations, Airlines cannot charge any additional amount for correction in the name of the same person, when the person brings this to the notice of the airline after booking the ticket," he said in a tweet.
"The correction has to be made without any additional charge," he said.
Advertisement
Earlier, one Twitter user tagged the minister in a tweet saying, "1 alphabet mistake while typing d middle name during booking ticket nd jet airways acting pricey to rectify it since 2 weeks..."
Advertisement
In response, the minister tweeted, "@jetairways Please get this sorted out as per latest DGCA regulations on the subject" and followed it up with two tweets about the norms.
Advertisement
COMMENTS
Advertisement
Pic Of Ex Union Minister Ashok Gajapathi Raju Waiting For Train At Hyderabad Railway Station Goes Viral "Emotional Issue," Say Andhra Ministers, Resigning From Centre: 10 Points Air India Expected To Narrow Net Loss For 2017-18 Life On Earth Originates From One Ancestor, Older Than Previously Believed Cops Probing Conspiracy Angle Into Kolkata Hospital Vandalism: 5 Points Omar Abdullah On What Should Be J&K Assembly's 1st Move After Polls Centre Closely Monitoring Mpox Situation, No New Cases Reported MK Stalin Unveils Mega Industrial Housing For 18,000 Foxconn Women Workers "Effective Immediately": Elon Musk's X Closing Operations In Brazil Track Latest News Live on NDTV.com and get news updates from India and around the world.