This Article is From May 02, 2016

Cabbie Overcharging? Call Arvind Kejriwal's Helpline To Check Surge-Pricing

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Highlights

  • Delhi government sets up helpline to check surge-pricing
  • Commuters can call 01142400400 to complain against overcharging
  • Delhi CM had said surge-pricing was banned during Delhi's odd-even scheme
New Delhi: After Arvind Kejriwal warned taxi aggregator Uber against surge-pricing, the Delhi government has announced a helpline for people who want to complain against overcharging by their cab.

"If any taxi asks for more money in the name of surge-pricing, then call 01142400400. We will take strict action," tweeted Transport Minister Gopal Rai on Monday.

The government also announced a rate list of what the fare should be, ranging between Rs. 12.50 a km for Economy Radio Taxis and Rs 23 a km for Radio Taxi cabs.

Chief Minister Arvind Kejriwal reacted sharply yesterday as Uber brought back surge-pricing as a ban on diesel-run cabs in and around Delhi came into effect.

A day after the odd-even restrictions in Delhi ended, commuters across the city who used app-based cabs found that they were suddenly being asked to pay more.

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"Some taxis hv started charging surge. Surge not allowed under law. They r warned that strong action will be taken against them," Mr Kejriwal tweeted.

Uber and another aggregator Ola were forced to stop surge-pricing just after the odd-even rule came into force last month, after Mr Kejriwal warned them of action and said demand-driven hikes would be banned permanently as they are "daylight robbery". Several cabs were impounded for overpricing.

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An Uber spokesperson has said the company had suspended surge pricing only as a "temporary" measure.
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