Many passengers were stranded across stations on the Delhi Metro Red Line due to the technical snag
Train service on Delhi Metro's Red Line was today affected after technical snags were reported at two locations near the Welcome station and Dilshad Garden station. Services between Dilshad Garden and Shahdara were suspended for nearly two-and-a-half hours.
Hundreds of passengers were stranded across stations as the incident happened during the peak office hours. The most affected was the Kashmere Gate station which is a connecting station with the Violet Line and the Yellow Line.
The delay happened due to the overhead electrification (OHE) segment at the two sites at around 7 PM.
"OHE breakdown were noticed at two locations on the Red Line, near Welcome and Dilshad Garden stations since 7 pm. Services were not available on Shahadara-Dilshad Garden section till the OHE is restored. Engineers were on the job and the problem was rectified at 9.22 pm on both the locations. We are yet to ascertain the cause of the incident," a senior DMRC official told news agency Press Trust of India.
"I was stranded at a Kashmere Gate platform for a long time as the train came after a gap of about 15 minutes and then after boarding it, the train was stopping for longer hours than usual at successive stations," Nisha, a working woman who regularly commutes between home and workplace using metro, told PTI.
Many commuters had to get off the metro and take cabs to get to their destination.
With inputs from PTI