The Indian Railway Catering and Tourism Corporation (IRCTC) website and mobile application were restored 1.5 hours after an outage. Thousands were unable to book railway tickets this morning due to a glitch in the website and mobile application, the second in a month.
A major outage was reported when users were trying to book Tatkal (emergency) tickets at 10 am. They reportedly received a message that read "unable to perform action due to maintenance activity" when they were attempting to access the site.
Many users expressed their frustration on social media.
"Tatkal booking during the holiday season is a nightmare. Servers crash right when bookings open. This is the worst website I've ever used. Why hasn't this been fixed despite repeated complaints?," a user wrote on X (formerly Twitter). attaching a screenshot of the website.
"It is 10:11am ... still IRCTC is not opening.... IRCTC should be enquired and checked... definitely scams are happening. By the time it opens all the tickets are gone...," another user wrote with the screenshots of site.
"IRCTC server down during Tatkal booking timings. IRCTC Rail connect & IRCTC Next Generation eTicketing System Can't work during Tatkal booking hours," a user wrote.
"Extremely disappointed with the IRCTC website. It crashes or slows down almost every time, especially during Tatkal booking hours! Millions of users rely on it, yet the experience remains frustrating. @AshwiniVaishnaw @RailMinIndia, please address this urgently! #IRCTC," fourth user wrote.
