New Delhi: After facing server shutdown, affecting flight operations for several hours, national carrier Air India has managed to restore its system. The national carrier tweeted that the "temporary glitch" was restored at 8:45 am. "Between 3:30 to 4:30 am today, passenger services system of Air India that is run by SITA was taken for maintenance and after that it remained down till 8:45 am, it has just come back. System restored. During the day we will see consequential delays," Air India chairman Ashwani Lohani was quoted as saying by news agency ANI.
Flight operations of the national carrier have been affected across India and abroad since early this morning due to a problem in the airline's main server. The national carrier said that "breakdown" in its server system has affected its flights all over the world.
Passengers complained that the Air India operations have been affected since 3:00 am. "At least 2,000 people have been stranded at Mumbai airport," wrote Gayathri Raguramm, a Twitter user.
The problem has been attributed to shutdown of SITA software. Air India chairman Ashwani Lohani told NDTV that the flight operations will be "restored soon".
"The SITA server is down. Due to which flight operation is affected. Our technical teams are on work and soon system may be recovered. Inconvenience is deeply regretted," an Air India spokesperson was quoted as saying by news agency ANI.
Here are the Updates:
Apr 27, 2019 09:56 (IST)
A similar incident took place on June 23 last year when a technical glitch in the airline's check-in software delayed 25 of its flights across India.
Apr 27, 2019 09:30 (IST)
"Between 3:30 to 4:30 am today, passenger services system of Air India that is run by SITA was taken for maintenance and after that it remained down till 8:45 am, it has just come back. System restored. During the day we will see consequential delays," Air India chairman Ashwani Lohani was quoted as saying by news agency ANI.
Apr 27, 2019 09:16 (IST)
After facing server problem, affecting thousands of passengers globally, Air India has manage to restore its system. CMD Air India Ashwani Lohani said that the "Air India System has been restored".
Apr 27, 2019 09:00 (IST)
The national carrier said the "breakdown" in its server system has affected its flights all over the world. "Work is on in full swing to restore the system. We sincerely regret inconvenience caused to passengers.
Apr 27, 2019 08:56 (IST)
Air India's software solution is managed by SITA, a global airlines IT services major, which provides its check-in, boarding and baggage tracking technology.
Apr 27, 2019 08:49 (IST)
Air India's operations have been affected since 3 am. Flight operations have been affected due to a problem in the airline's main server. The server shutdown has left hundreds of passengers stranded at airports.