Man Cancels Order Over "Non-Hindu Rider". Zomato's Response Kills It

On Tuesday night, a man tweeted about cancelling his order placed on food delivery platform Zomato as the designated rider was a "non Hindu". Zomato's response to his complaint is winning the Internet.

"Just cancelled an order on @ZomatoIN ," Amit Shukla tweeted. "They allocated a non Hindu rider for my food they said they can't change rider and can't refund on cancellation."

In a series of tweets, Amit Shukla, a resident of Jabalpur in Madhya Pradesh, also shared screenshots of his conversation with Zomato's customer care, saying he would take up the issue with his lawyers.

"Just cancelled an order on @ZomatoIN they allocated a non hindu rider for my food they said they can't change rider and can't refund on cancellation I said you can't force me to take a delivery I don't want don't refund just cancel," wrote Mr Shukla in a now-deleted tweet.

Here are the screenshots he shared:

"Food doesn't have a religion. It is a religion," Zomato responded this morning.

They also shared a longer statement later in the day:

Zomato founder Deepinder Goyal echoed his company's stand, with a firm message. "We are proud of the idea of India - and the diversity of our esteemed customers and partners. We aren't sorry to lose any business that comes in the way of our values," Mr Goyal tweeted.

Zomato's response was widely praised on social media for "rejecting bigotry and hate"

National Conference's Omar Abdullah tweeted in support of the food delivery platform.

Harsh Goenka, chairman of  RPG Group, shared a screenshot of Zomato's response and said: "If you ask me who I am, I will say I am an Indian, a son,a father, a businessman, a Hindu...my being Hindu is only one aspect of my identity."

Actress Swara Bhasker praised Zomato's response

As did former Chief Election Commissioner of India, Dr S Y Quraishi

Here is how others reacted:

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