Manipur CM N Biren Singh's office will update users on the status of their complaints. (File)
Manipur Chief Minister N Biren Singh has launched a mobile application through which people can air their grievances straight to his office. The Android application, called Red Mine, will be useful for people living in hard-to-reach parts of the border state to connect with the chief minister's office, instead of having to visit Manipur's capital Imphal to present their case.
The chief minister's office will continuously update users on the status of their complaints.
"The idea behind the app is to communicate directly with people who have raised complaints. They will get the progress report of their issues from my office," Mr Singh told NDTV. "They can raise issues directly with me through the app," he said.
The Manipur government said the mobile application will help fix responsibility on officials if they do not look into issues raised by people.
"This is a good initiative. More people these days are using smartphones and connected to the internet, even in villages. So people will not have to keep making rounds of government offices," Imphal resident RK Suresh Singh said.
Mr Singh of the Bharatiya Janata Party, who took charge as chief minister in March this year, has kept aside two days a month to meet the public. Bihar Chief Minister Nitish Kumar also runs a similar outreach 'programme'.