Two men were arrested for allegedly running a fake call centre and duping American citizens by impersonating themselves as executives of a social media firm and an e-commerce website, providing online support.
The accused have been identified as Prince Sharma (25) and Mukul Dev (25), residents of Sultanpuri, police said.
Seven telecallers were also apprehended. They were cheating USA-based people on the pretext of solving technical problems and charging hefty amounts for that, they said.
Police received information on Wednesday regarding a fake call centre operating at H-N Block, Krishan Vihar, Sultanpuri, a senior police officer said.
A raid was conducted, and a call centre was found operational on the third floor of the building. Several laptops and smartphones were also found at the spot, Deputy Commissioner of Police (Outer) Harendra Singh said.
Upon checking the laptops, it was found that the fraudsters had installed VPN software to mask their IP addresses. They were also using remote access applications, Singh said.
They also maintained a record of all the people they had duped. In a notepad application, details like contact numbers, email addresses, and the amounts that the victims paid in lieu of their services were found, he added.
On one of the laptops, one Telegram group had a chat regarding their illegal operation, police said.
A case was registered on Thursday, and two persons, along with seven tele-callers, have been arrested, the DCP said.
Sharma and Dev disclosed that they both worked in a call centre in Gurgaon and soon learned the tricks of the trade. Sharma, along with Dev and two others, started a fake call centre setup in south Delhi in 2021 but closed it soon after due to internal disputes, Singh said.
They started another fake centre in 2023 in the Sultanpuri area. The accused also disclosed the involvement of a foreign national who used to arrange calls for them, police said.
They also used illegal techniques like VOIP calling and bypassing the legal International Long Distance (ILD) gateways, causing wrongful losses to the government exchequer, they added.
(This story has not been edited by NDTV staff and is auto-generated from a syndicated feed.)
Featured Video Of The Day
Russian Missile Strike On Odesa Kills 10
Phone Data Bought For Rs 2,500 Used For Multi-Crore Scam Running In Noida Fake Call Centre Duping People On Pretext Of Giving Loans Busted In Gurugram Noida Cops Bust Fake Call Centre Duping People In US, 73 Arrested Emergency Landing, Fliers Stuck For 3 Days In Phuket; Air India Responds Explained: Why Delhi's AQI Was 494 Today But International Monitor Said 1,600 Ashneer Grover's LinkedIn Post After Salman Khan Schools Him On Bigg Boss Ukraine Hits Russia With Long Range Missile After Biden's Approval: Report 3 Cops Suspended After Man Uses Police Jeep To Make Reel In Rajasthan Video: Minor Performs Dangerous Stunt On Road, Bengaluru Police Reacts Track Latest News Live on NDTV.com and get news updates from India and around the world.