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This Article is From Jun 11, 2020

He Ordered Lotion, Got Rs 19,000 Headphones Instead. Amazon's Response...

"Bose wireless earbuds (Rs 19k) delivered instead of skin lotion (Rs 300)," he wrote.

He Ordered Lotion, Got Rs 19,000 Headphones Instead. Amazon's Response...
A Twitter user received Bose headphones on placing an order for skin lotion.

A Twitter user recently took to the microblogging platform to relate a bizarre online shopping experience. Gautam Rege, co-founder and director of Josh Software, said that he ordered a skin lotion through Amazon for Rs 300, but received Bose headphones worth nearly Rs 19,000 instead. 

What really set Twitter buzzing, however, was Mr Rege's claim that when he contacted Amazon customer care to return the package, he was told to keep the premium headphones as the item is "non-returnable". 

"Is the skin lotion still in stock? Please send link," wrote one Twitter user in response to his post. "Hey, I got a skin lotion instead of my Bose earbuds. Let's exchange," another quipped. 

Mr Rege took to Twitter on Wednesday to share a photo of the package he received from Amazon, which shows a box of Bose Soundsport Wireless Headphones that retail on the e-commerce platform for Rs 18,900.

His tweet has gone viral with over 6,000 'likes' and more than 1,500 'retweets'. In the comments section, many shared comments envying the Amazon customer's luck, while others shared stories of their own misplaces parcels. 

One annoyed Amazon customer said that he had ordered a monitor worth Rs 13,000, but in its place received bottles of Colin.

Another remembered the time he ordered aftershave and received a Lenovo tablet,

Some also tried to explain why Amazon was willing to give away practically for free a pair of expensive headphones. According to one Twitter user, the loss would be borne by the merchant selling the product on Amazon, and not the e-commerce platform itself.

What do you think? Let us know using the comments section. 

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