Uma Sharma has penned a viral Facebook post about Uber India.
A woman who took an Uber car ride in Hyderabad on Thursday alleged in a Facebook post that her driver masturbated while she was in the car. "Today my #Uber driver thought it perfectly normal to masturbate while dropping me to the airport. As soon as we were on the relatively empty ORR in #Hyderabad, he slowed the car to about a 50 kmph and kept glancing back in the rearview mirror," wrote Uma Sharma on October 19. She added in her post that her driver only stopped the car after she kept screaming at him.
Originally from Delhi, Ms Sharma, 25, only recently moved to Hyderabad.
In a post widely-shared on Facebook, she detailed what happened and attached a screenshot from the Uber app.
You can read her full post below:
The incident took place at 7.30 am on October 19, said Ms Sharma to NDTV.
"...I choose to speak up and I won't stop until #UberIndia takes responsibility for their non-existent driver verification and complete disregard for their passengers safety," wrote Ms Sharma in her post that has been shared over 400 times on Facebook.
In a subsequent post, about 13 hours before writing this, Ms Sharma wrote that Delhi Police did not file an FIR since the matter is outside their jurisdiction. "I have spoken to the ADCP (SHE Team - Cyberabad Police Commissionerate) who has assured me that they'll file the report once I go back to Hyderabad next week," she added.
Ms Sharma also wrote that Uber India confirmed that the driver had been fired, but offered no other updates.
"Uber's response in terms of this incident has been pretty generic- they've fired the guy, apologized etc. But there's no update on how they're looking to solve for this," she said to NDTV.
"The Uber app displayed the driver's name only as B that day, which they confirmed needs to be fixed. The fact that their platform has no vehicle/driver info post the trip is also something to be looked at," she added.
Only a few days ago, Internet star Mallika Dua had blasted Uber India along similar lines for their inadequate customer care.
Originally from Delhi, Ms Sharma, 25, only recently moved to Hyderabad.
In a post widely-shared on Facebook, she detailed what happened and attached a screenshot from the Uber app.
You can read her full post below:
The incident took place at 7.30 am on October 19, said Ms Sharma to NDTV.
"...I choose to speak up and I won't stop until #UberIndia takes responsibility for their non-existent driver verification and complete disregard for their passengers safety," wrote Ms Sharma in her post that has been shared over 400 times on Facebook.
In a subsequent post, about 13 hours before writing this, Ms Sharma wrote that Delhi Police did not file an FIR since the matter is outside their jurisdiction. "I have spoken to the ADCP (SHE Team - Cyberabad Police Commissionerate) who has assured me that they'll file the report once I go back to Hyderabad next week," she added.
Ms Sharma also wrote that Uber India confirmed that the driver had been fired, but offered no other updates.
"Uber's response in terms of this incident has been pretty generic- they've fired the guy, apologized etc. But there's no update on how they're looking to solve for this," she said to NDTV.
"The Uber app displayed the driver's name only as B that day, which they confirmed needs to be fixed. The fact that their platform has no vehicle/driver info post the trip is also something to be looked at," she added.
Only a few days ago, Internet star Mallika Dua had blasted Uber India along similar lines for their inadequate customer care.
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