Airport Customer Service Staff

In a stinging indictment of the aviation sector in the country, a parliamentary standing committee has hit out strongly at both the government and airlines such as IndiGo and Jet. Consumers are at the mercy of the private airlines for any kind of services, the panel headed by Trinamool Congress' Derek O'Brien said, and went on to fault the governme...

Air India, the country's national carrier, is largely innocent of customer service - unless it's a politician who's traveling, in which case, the VIP is often spotted being escorted by an eager retinue of staff.

Italian police have uncovered a complex network of thieves who stole valuable paintings at Rome's main airport, and charged two of the hub's staff with stealing the art works.

The Directorate General of Civil Aviation (DGCA) has tightened screws on carriers, especially on checking instances of rude or unhelpful behaviour of their staff at airports and in the aircraft, in the wake of a large chunk of air travellers resenting problems related to delayed flights and customer services of various airlines, according to source...

In a stinging indictment of the aviation sector in the country, a parliamentary standing committee has hit out strongly at both the government and airlines such as IndiGo and Jet. Consumers are at the mercy of the private airlines for any kind of services, the panel headed by Trinamool Congress' Derek O'Brien said, and went on to fault the governme...

Air India, the country's national carrier, is largely innocent of customer service - unless it's a politician who's traveling, in which case, the VIP is often spotted being escorted by an eager retinue of staff.

Italian police have uncovered a complex network of thieves who stole valuable paintings at Rome's main airport, and charged two of the hub's staff with stealing the art works.

The Directorate General of Civil Aviation (DGCA) has tightened screws on carriers, especially on checking instances of rude or unhelpful behaviour of their staff at airports and in the aircraft, in the wake of a large chunk of air travellers resenting problems related to delayed flights and customer services of various airlines, according to source...