Consumer Affairs Secretary
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Key Government Agency To Probe Ola Electric Over Product Issues
India's top product certification agency will investigate e-scooter maker Ola Electric's deficiency in service standards and product issues, India's consumer affairs secretary told Reuters on Thursday.
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Government Launches Hackathon To Find Solution To Tackle 'Dark Patterns' On Some Online Platforms
The award will be distributed to the five winning teams on World Consumer Rights Day on March 15, 2024.
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India Takes Lead In Setting Up A Global Online Platform To Resolve Cross-Border B2C E-Commerce Disputes
India is hosting the first conference in the national capital on Friday to deliberate on the framework of this ODR.
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When Will Tomato Prices Come Down? Official Says "10-15 Days"
The price of tomatoes has been spiralling due to weather disturbances and is expected to come down over the next couple of weeks, Rohit Kumar Singh, the Union Consumer Affairs Secretary, has told NDTV.
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Government Asks E-Commerce Firms to Create Framework Against Dark Patterns: Consumer Affairs Secretary
The government has taken a serious note of 'dark patterns' and asked e-commerce firms to create a self-regulatory framework to stop such practices, Consumer Affairs Secretary Rohit Singh said. The e-commerce sector has the largest contribution to dark patterns, and the framework will be created in the next two months.
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Retailers Cannot Insist Customers' Mobile Number For Services: Government
The Consumer Affairs Ministry has issued an advisory directing retailers not to insist on the personal contact details of customers for delivering certain services, Consumer Affairs Secretary Rohit Kumar Singh said today.
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Centre Directs States to Enforce BIS Certification on Consumer Products
The Centre on Monday directed state governments to enforce Bureau of Indian Standard (BIS) certification on consumer products while stressing the use of digital technology to protect consumer rights and reduce pending cases in consumer courts.
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Address Consumer Complaints: Centre To Insurance Firms, Regulator
We are hopeful that the insurance companies will address the issues voluntarily. If the need arise, we will also request the regulator to make it mandatory, Consumer Affairs Secretary Rohit Kumar Singh said.
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Government Issues Rules for Influencers, Up to Rs. 50 Lakh Penalty for Not Disclosing 'Material' Interest
The government has now made it mandatory for social media influencers to disclose their "material" interest in endorsing products and services and violations can attract strict legal action, including ban on endorsements. Launching these guidelines at a press conference, Consumer Affairs Secretary Rohit Kumar Singh said the guidelines have been iss...
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Grievance Redressal Process Of E-Commerce Firms Not Up To Mark: Official
Consumer Affairs Secretary Rohit Kumar Singh noted that the power equation between the consumer and seller has suddenly changed. "Consumer is getting weaker and weaker, that's where the role of this ministry becomes important," he added.
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Government to Set Up Expert Groups for Exploring Adoption of Common Chargers for Mobiles, Electronic Devices
The government will set up expert groups to explore the adoption of common chargers for mobile and all portable electronic devices and submit a detailed report in two months, said Consumer Affairs Secretary Rohit Kumar Singh after the meeting with industry stakeholders. India can initially think of exploring shifting to two types of chargers, inclu...
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Government to Meet Stakeholders to Discuss Usage of Common Charger for Mobile Phones, Electronic Devices
The government will be holding a meeting with industry stakeholders on Wednesday to explore the option of adopting a common charger for mobile phones and other portable electronic devices. The meeting will be attended by manufacturers of portable electronic devices, including laptops and mobiles.
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Government Warns Ed-Tech Companies Against Unfair Trade Practices
The government on Friday warned ed-tech companies against unfair trade practices in India. The consumer affairs secretary in a meeting with industry body Indian Edtech Consortium (IEC) said that stringent guidelines would need to be worked out for ensuring transparency if self-regulation does not curb the unfair trade practices in the sector. The m...
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Consumers' Rights Need To Be Upheld Amid E-Commerce Boom: Commerce Minister
Government on Monday said there is a need to protect the consumers' interest and prevent them from being exploited
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No Plans To Restrict Rice Exports, Says Food Secretary
India, the world's biggest rice exporter, has ample stocks of rice and there is no plan to restrict exports, Food Secretary Sudhanshu Pandey has said
-
Key Government Agency To Probe Ola Electric Over Product Issues
India's top product certification agency will investigate e-scooter maker Ola Electric's deficiency in service standards and product issues, India's consumer affairs secretary told Reuters on Thursday.
-
Government Launches Hackathon To Find Solution To Tackle 'Dark Patterns' On Some Online Platforms
The award will be distributed to the five winning teams on World Consumer Rights Day on March 15, 2024.
-
India Takes Lead In Setting Up A Global Online Platform To Resolve Cross-Border B2C E-Commerce Disputes
India is hosting the first conference in the national capital on Friday to deliberate on the framework of this ODR.
-
When Will Tomato Prices Come Down? Official Says "10-15 Days"
The price of tomatoes has been spiralling due to weather disturbances and is expected to come down over the next couple of weeks, Rohit Kumar Singh, the Union Consumer Affairs Secretary, has told NDTV.
-
Government Asks E-Commerce Firms to Create Framework Against Dark Patterns: Consumer Affairs Secretary
The government has taken a serious note of 'dark patterns' and asked e-commerce firms to create a self-regulatory framework to stop such practices, Consumer Affairs Secretary Rohit Singh said. The e-commerce sector has the largest contribution to dark patterns, and the framework will be created in the next two months.
-
Retailers Cannot Insist Customers' Mobile Number For Services: Government
The Consumer Affairs Ministry has issued an advisory directing retailers not to insist on the personal contact details of customers for delivering certain services, Consumer Affairs Secretary Rohit Kumar Singh said today.
-
Centre Directs States to Enforce BIS Certification on Consumer Products
The Centre on Monday directed state governments to enforce Bureau of Indian Standard (BIS) certification on consumer products while stressing the use of digital technology to protect consumer rights and reduce pending cases in consumer courts.
-
Address Consumer Complaints: Centre To Insurance Firms, Regulator
We are hopeful that the insurance companies will address the issues voluntarily. If the need arise, we will also request the regulator to make it mandatory, Consumer Affairs Secretary Rohit Kumar Singh said.
-
Government Issues Rules for Influencers, Up to Rs. 50 Lakh Penalty for Not Disclosing 'Material' Interest
The government has now made it mandatory for social media influencers to disclose their "material" interest in endorsing products and services and violations can attract strict legal action, including ban on endorsements. Launching these guidelines at a press conference, Consumer Affairs Secretary Rohit Kumar Singh said the guidelines have been iss...
-
Grievance Redressal Process Of E-Commerce Firms Not Up To Mark: Official
Consumer Affairs Secretary Rohit Kumar Singh noted that the power equation between the consumer and seller has suddenly changed. "Consumer is getting weaker and weaker, that's where the role of this ministry becomes important," he added.
-
Government to Set Up Expert Groups for Exploring Adoption of Common Chargers for Mobiles, Electronic Devices
The government will set up expert groups to explore the adoption of common chargers for mobile and all portable electronic devices and submit a detailed report in two months, said Consumer Affairs Secretary Rohit Kumar Singh after the meeting with industry stakeholders. India can initially think of exploring shifting to two types of chargers, inclu...
-
Government to Meet Stakeholders to Discuss Usage of Common Charger for Mobile Phones, Electronic Devices
The government will be holding a meeting with industry stakeholders on Wednesday to explore the option of adopting a common charger for mobile phones and other portable electronic devices. The meeting will be attended by manufacturers of portable electronic devices, including laptops and mobiles.
-
Government Warns Ed-Tech Companies Against Unfair Trade Practices
The government on Friday warned ed-tech companies against unfair trade practices in India. The consumer affairs secretary in a meeting with industry body Indian Edtech Consortium (IEC) said that stringent guidelines would need to be worked out for ensuring transparency if self-regulation does not curb the unfair trade practices in the sector. The m...
-
Consumers' Rights Need To Be Upheld Amid E-Commerce Boom: Commerce Minister
Government on Monday said there is a need to protect the consumers' interest and prevent them from being exploited
-
No Plans To Restrict Rice Exports, Says Food Secretary
India, the world's biggest rice exporter, has ample stocks of rice and there is no plan to restrict exports, Food Secretary Sudhanshu Pandey has said
