Customer Care Services
- All
- News
- Videos
-
Bengaluru Man Sends Delivery Agent To Apple Store, Complains To Staff Through His Phone
The latest entrant to "peak Bengaluru" behavior is a man who was so frustrated with dealing with customer care representatives that he sent a delivery service agent to handle his complaint.
-
Amazon Academy to Shut Down Less Than Two Years After Launch as Edtech Firms Face Post-Pandemic Challenges
Amazon Academy will be shut down in the country, the company said on Thursday, without citing a reason. The service was launched last year amid a boom in virtual learning during the COVID-19 pandemic. Based on an assessment, the ecommerce giant said in a statement that it had made the decision to discontinue Amazon Academy "in a phased manner to ta...
-
Realme Care+ After-Sales Service System Launched in India; Will Provide Support on WhatsApp, Social Media
Realme has launched Realme Care service system that will provide users end-to-end customer support for users in India and will be available in India across social media, email, voice, WhatsApp, and web chat. Realme care+ service has also been announced and will provide users with a 1-year extended warranty, 1 year of screen protection, and 1 year o...
-
8 Accounts, 82 Lakhs And "Customer Support": An Online Fraud In Jharkhand
Two men were arrested from Jharkhand for allegedly cheating several people on the pretext of giving them services through customer care support, police said on Thursday.
-
Vehicle Care To Expand Network To 400 Service Outlets, Focus On Tier II And III Markets
Vehicle Care says its services are more cost-competitive compared to a traditional OEM service centre by a good 40 per cent. The start-up is now laying the groundwork for the next big demand from Tier II and III markets.
-
Ford's India Exit: How It Affects Existing Customers
While it's not a complete walkout for Ford India as the brand will sell premium imported models and will continue production for exports, customers fear how well aftersales and spare part availability will be taken care of and how bad will be its impact on resale.
-
Auto i Care To Launch After-Sales Car Repair & Service Aggregator Platform
Road-Side Assistance (RSA) service provider Auto i Care today announced its foray into car repair space with the launch of an aggregator platform. The upgraded platform will offer customers access to a network of franchised and non-franchised car repair and service workshops from across the country.
-
MG Motor Relaunches Doorstep Car Servicing With 'MG Care At Home'
Morris Garages India has announced reintroducing the 'MG Care At Home' programme, under which the company offers doorstep vehicle servicing and sanitisation.
-
Wag Pet Care Platform Starts Accepting Dogecoin in Payment for Services
Wag, an American pet-care services company, has now decided to jump onto the bandwagon and accept cryptocurrency, including Dogecoin, as payment through BitPay. It said pet parents can use cryptocurrency to purchase credits, that can be used to pay for on-demand dog walks, overnight care, pet training,
-
Google Support Gets Unexpected Help as Man Reaches Out for Assistance, Ends Up Assisting
Google support executives can have unusual days too. Imagine reaching out to a customer care service with an issue and the company representative tells you that he, too, was faced with the same problem and couldn't really solve it. And then after trying for a while, you manage to save the day for yourself as well as the company representative. Too ...
-
Special Service Camps Announced By Mahindra And Hyundai For Its Customers In December
Automakers like Mahindra & Mahindra and Hyundai India has announced their respective service camps for customers with exciting benefits and offers this December.
-
Hyundai Announces Premium Assurance Program For Tucson & Elantra Customers
Hyundai India today officially announced premium assurance program offering exclusive services for the new Tucson and Elantra customers. Through this special program, customers will enjoy a range of exclusive privileges and benefits. Apart from the low maintenance costs, customers can avail up to 5 years wonder warranty, 3 map care update, 3-year r...
-
Airtel Offers ‘Priority 4G Network’ With Faster Speeds, Preferential Service for Platinum Customers
Bharti Airtel has announced ‘Priority 4G Network’ for its Platinum mobile customers. The Platinum customers on the Airtel network are promised to receive preferential care with “red carpet” customer care service.
-
Maruti Suzuki Extends Support To Customers In Cyclone Hit Regions
Maruti Suzuki has been reaching out to its customers in West Bengal, Odisha, Andhraa Pradesh and Jharkhand in a bid to check their vehicles and ensure that they are in running condition as soon as possible.
-
Coronavirus: Kia Care With 3-Step Sanitisation Initiative Introduced For Customers
Kia Motors India has announced the introduction of the Kia Care initiative that brings new three-step hygiene and sanitisation protocol for its vehicles. The campaign has been rolled in the wake of the coronavirus pandemic and offers free sanitisation to customers on a first-come, first-serve basis. The programme is available across the company's 1...
-
Bengaluru Man Sends Delivery Agent To Apple Store, Complains To Staff Through His Phone
The latest entrant to "peak Bengaluru" behavior is a man who was so frustrated with dealing with customer care representatives that he sent a delivery service agent to handle his complaint.
-
Amazon Academy to Shut Down Less Than Two Years After Launch as Edtech Firms Face Post-Pandemic Challenges
Amazon Academy will be shut down in the country, the company said on Thursday, without citing a reason. The service was launched last year amid a boom in virtual learning during the COVID-19 pandemic. Based on an assessment, the ecommerce giant said in a statement that it had made the decision to discontinue Amazon Academy "in a phased manner to ta...
-
Realme Care+ After-Sales Service System Launched in India; Will Provide Support on WhatsApp, Social Media
Realme has launched Realme Care service system that will provide users end-to-end customer support for users in India and will be available in India across social media, email, voice, WhatsApp, and web chat. Realme care+ service has also been announced and will provide users with a 1-year extended warranty, 1 year of screen protection, and 1 year o...
-
8 Accounts, 82 Lakhs And "Customer Support": An Online Fraud In Jharkhand
Two men were arrested from Jharkhand for allegedly cheating several people on the pretext of giving them services through customer care support, police said on Thursday.
-
Vehicle Care To Expand Network To 400 Service Outlets, Focus On Tier II And III Markets
Vehicle Care says its services are more cost-competitive compared to a traditional OEM service centre by a good 40 per cent. The start-up is now laying the groundwork for the next big demand from Tier II and III markets.
-
Ford's India Exit: How It Affects Existing Customers
While it's not a complete walkout for Ford India as the brand will sell premium imported models and will continue production for exports, customers fear how well aftersales and spare part availability will be taken care of and how bad will be its impact on resale.
-
Auto i Care To Launch After-Sales Car Repair & Service Aggregator Platform
Road-Side Assistance (RSA) service provider Auto i Care today announced its foray into car repair space with the launch of an aggregator platform. The upgraded platform will offer customers access to a network of franchised and non-franchised car repair and service workshops from across the country.
-
MG Motor Relaunches Doorstep Car Servicing With 'MG Care At Home'
Morris Garages India has announced reintroducing the 'MG Care At Home' programme, under which the company offers doorstep vehicle servicing and sanitisation.
-
Wag Pet Care Platform Starts Accepting Dogecoin in Payment for Services
Wag, an American pet-care services company, has now decided to jump onto the bandwagon and accept cryptocurrency, including Dogecoin, as payment through BitPay. It said pet parents can use cryptocurrency to purchase credits, that can be used to pay for on-demand dog walks, overnight care, pet training,
-
Google Support Gets Unexpected Help as Man Reaches Out for Assistance, Ends Up Assisting
Google support executives can have unusual days too. Imagine reaching out to a customer care service with an issue and the company representative tells you that he, too, was faced with the same problem and couldn't really solve it. And then after trying for a while, you manage to save the day for yourself as well as the company representative. Too ...
-
Special Service Camps Announced By Mahindra And Hyundai For Its Customers In December
Automakers like Mahindra & Mahindra and Hyundai India has announced their respective service camps for customers with exciting benefits and offers this December.
-
Hyundai Announces Premium Assurance Program For Tucson & Elantra Customers
Hyundai India today officially announced premium assurance program offering exclusive services for the new Tucson and Elantra customers. Through this special program, customers will enjoy a range of exclusive privileges and benefits. Apart from the low maintenance costs, customers can avail up to 5 years wonder warranty, 3 map care update, 3-year r...
-
Airtel Offers ‘Priority 4G Network’ With Faster Speeds, Preferential Service for Platinum Customers
Bharti Airtel has announced ‘Priority 4G Network’ for its Platinum mobile customers. The Platinum customers on the Airtel network are promised to receive preferential care with “red carpet” customer care service.
-
Maruti Suzuki Extends Support To Customers In Cyclone Hit Regions
Maruti Suzuki has been reaching out to its customers in West Bengal, Odisha, Andhraa Pradesh and Jharkhand in a bid to check their vehicles and ensure that they are in running condition as soon as possible.
-
Coronavirus: Kia Care With 3-Step Sanitisation Initiative Introduced For Customers
Kia Motors India has announced the introduction of the Kia Care initiative that brings new three-step hygiene and sanitisation protocol for its vehicles. The campaign has been rolled in the wake of the coronavirus pandemic and offers free sanitisation to customers on a first-come, first-serve basis. The programme is available across the company's 1...
