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Ola Electric Stores See Raids, Seizures on Flouting India Rules
Ola Electric Mobility Ltd.'s shift to 4,000 brick-and-mortar showrooms since 2022 has faced regulatory challenges. A Bloomberg News investigation found that over 95 percent of the 3,400 showrooms analysed lacked trade certificates under India’s Motor Vehicles Act. In response to customer complaints, authorities across states have raided showrooms...
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TRAI Amends Spam Call Rules to Ease Reporting, Enforce Compliance; COAI Slams Penalties for Operators
TRAI recently amended its regulations to curb unsolicited spam calls and promotional messages from unregistered telemarketers (UTMs) and increase penalties for spammers and non-compliant operators. The Cellular Operators Association of India (COAI) has criticised the updated rules, including penalties on service providers.
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Ola Joins Uber, Denies Implementing Differential Pricing for iPhone, Android in India
Ola has said that it does not set fares based on a user's phone model. The development comes after media reports and complaints claimed that Apple users were charged higher for the same ride than Android users.
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Microsoft's LinkedIn Sued for Disclosing Customer Information to Train AI Models
LinkedIn quietly introduced a privacy setting last August that let users enable or disable the sharing of their personal data, according to a proposed class action filed on Tuesday night on behalf of millions of LinkedIn Premium customers.
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"I Know How It Feels...," Zomato Chat Support's 'Pookie' Response On Complaint Wins Hearts
A Zomato support executive's sweet or rather "pookie" response to a complaint has impressed the internet.
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Bengaluru Man Accuses Blinkit Of "Fraud" Over Missing Free Oil, Company Responds
A Reddit post by a Bengaluru Blinkit user has gone viral after the customer accused the company of "fraud" in failing to deliver freebies as mentioned while placing the order.
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Viral: Gurugram Man "Frustrated" With Experience At Cafe Coffee Day Outlet, Company Responds
An X user shared a post criticising the service and other aspects of a CCD (Cafe Coffee Day) outlet in Gurgaon. The brand has reacted to the viral post.
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Customer Alleges Swiggy Instamart Delivered Underweight Vegetables, Reddit Reacts
A Swiggy Instamart customer took to Reddit to complain about a delivery issue. He also shared screenshots of his chat with the Swiggy support team.
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Ola Claims it Resolved 99.1 Percent of Customer Complaints Amid CCPA Scrutiny Over Service Quality
Ola Electric has claimed it has resolved 99.1% of the 10,644 complaints it received, aiming to reassure customers about its complaint-handling system. This announcement comes after a show-cause notice from the Central Consumer Protection Authority (CCPA), which raised concerns over consumer rights violations. Alongside this, the company also faced ...
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Viral: X User Shares Zomato's Response To Wrong Order, Internet In Disbelief
A woman claimed that Zomato's customer care told her to have the dish delivered in place of her original order. Read to know how X users reacted.
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US Customer Finds Nose Ring In Taco Bell Food, Shares Unpleasant Experience On Social Media
The customer experienced sharp pain while biting into his chalupas and was shocked to discover a nose ring in the food, as per report.
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Zomato Faces Backlash Over Non-Veg Food Delivered To Vegetarian Customer During Saawan
Zomato Food Delivery Complaint: A customer shares her disappointment on X (formerly Twitter) after receiving a non-vegetarian meal instead of her vegetarian order from EatFit via Zomato.
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Man Claims He Found Sharp Object In Zomato Order, Criticises Customer Care's Response
The LinkedIn user penned a long post about his dissatisfaction with how the customer care representatives responded to his complaint.
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Mutual Fund Investor's Complaint, Resolution Post On 'Groww' App Viral
The user further claimed that Groww's customer service was unhelpful and that unauthorised attempts were made to access OTPs from mutual fund portals.
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"Born To Slay, Forced To Fly": Ryanair's Take On Met Gala 2024 Theme Wins Internet
The Met Gala theme of the year is 'The Garden of Time.'
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Ola Electric Stores See Raids, Seizures on Flouting India Rules
Ola Electric Mobility Ltd.'s shift to 4,000 brick-and-mortar showrooms since 2022 has faced regulatory challenges. A Bloomberg News investigation found that over 95 percent of the 3,400 showrooms analysed lacked trade certificates under India’s Motor Vehicles Act. In response to customer complaints, authorities across states have raided showrooms...
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TRAI Amends Spam Call Rules to Ease Reporting, Enforce Compliance; COAI Slams Penalties for Operators
TRAI recently amended its regulations to curb unsolicited spam calls and promotional messages from unregistered telemarketers (UTMs) and increase penalties for spammers and non-compliant operators. The Cellular Operators Association of India (COAI) has criticised the updated rules, including penalties on service providers.
-
Ola Joins Uber, Denies Implementing Differential Pricing for iPhone, Android in India
Ola has said that it does not set fares based on a user's phone model. The development comes after media reports and complaints claimed that Apple users were charged higher for the same ride than Android users.
-
Microsoft's LinkedIn Sued for Disclosing Customer Information to Train AI Models
LinkedIn quietly introduced a privacy setting last August that let users enable or disable the sharing of their personal data, according to a proposed class action filed on Tuesday night on behalf of millions of LinkedIn Premium customers.
-
"I Know How It Feels...," Zomato Chat Support's 'Pookie' Response On Complaint Wins Hearts
A Zomato support executive's sweet or rather "pookie" response to a complaint has impressed the internet.
-
Bengaluru Man Accuses Blinkit Of "Fraud" Over Missing Free Oil, Company Responds
A Reddit post by a Bengaluru Blinkit user has gone viral after the customer accused the company of "fraud" in failing to deliver freebies as mentioned while placing the order.
-
Viral: Gurugram Man "Frustrated" With Experience At Cafe Coffee Day Outlet, Company Responds
An X user shared a post criticising the service and other aspects of a CCD (Cafe Coffee Day) outlet in Gurgaon. The brand has reacted to the viral post.
-
Customer Alleges Swiggy Instamart Delivered Underweight Vegetables, Reddit Reacts
A Swiggy Instamart customer took to Reddit to complain about a delivery issue. He also shared screenshots of his chat with the Swiggy support team.
-
Ola Claims it Resolved 99.1 Percent of Customer Complaints Amid CCPA Scrutiny Over Service Quality
Ola Electric has claimed it has resolved 99.1% of the 10,644 complaints it received, aiming to reassure customers about its complaint-handling system. This announcement comes after a show-cause notice from the Central Consumer Protection Authority (CCPA), which raised concerns over consumer rights violations. Alongside this, the company also faced ...
-
Viral: X User Shares Zomato's Response To Wrong Order, Internet In Disbelief
A woman claimed that Zomato's customer care told her to have the dish delivered in place of her original order. Read to know how X users reacted.
-
US Customer Finds Nose Ring In Taco Bell Food, Shares Unpleasant Experience On Social Media
The customer experienced sharp pain while biting into his chalupas and was shocked to discover a nose ring in the food, as per report.
-
Zomato Faces Backlash Over Non-Veg Food Delivered To Vegetarian Customer During Saawan
Zomato Food Delivery Complaint: A customer shares her disappointment on X (formerly Twitter) after receiving a non-vegetarian meal instead of her vegetarian order from EatFit via Zomato.
-
Man Claims He Found Sharp Object In Zomato Order, Criticises Customer Care's Response
The LinkedIn user penned a long post about his dissatisfaction with how the customer care representatives responded to his complaint.
-
Mutual Fund Investor's Complaint, Resolution Post On 'Groww' App Viral
The user further claimed that Groww's customer service was unhelpful and that unauthorised attempts were made to access OTPs from mutual fund portals.
-
"Born To Slay, Forced To Fly": Ryanair's Take On Met Gala 2024 Theme Wins Internet
The Met Gala theme of the year is 'The Garden of Time.'
