Customer Complaints
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Ola Joins Uber, Denies Implementing Differential Pricing for iPhone, Android in India
- Monday January 27, 2025
- Reuters
Ola has said that it does not set fares based on a user's phone model. The development comes after media reports and complaints claimed that Apple users were charged higher for the same ride than Android users.
- www.gadgets360.com
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Microsoft's LinkedIn Sued for Disclosing Customer Information to Train AI Models
- Thursday January 23, 2025
- Reuters
LinkedIn quietly introduced a privacy setting last August that let users enable or disable the sharing of their personal data, according to a proposed class action filed on Tuesday night on behalf of millions of LinkedIn Premium customers.
- www.gadgets360.com
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"I Know How It Feels...," Zomato Chat Support's 'Pookie' Response On Complaint Wins Hearts
- Friday January 17, 2025
- Written by Jigyasa Kakwani, Edited by Neha Grover
A Zomato support executive's sweet or rather "pookie" response to a complaint has impressed the internet.
- food.ndtv.com
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Bengaluru Man Accuses Blinkit Of "Fraud" Over Missing Free Oil, Company Responds
- Monday December 30, 2024
- Food | Written by Jigyasa Kakwani, Edited by Shubham Bhatnagar
A Reddit post by a Bengaluru Blinkit user has gone viral after the customer accused the company of "fraud" in failing to deliver freebies as mentioned while placing the order.
- www.ndtv.com
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Viral: Gurugram Man "Frustrated" With Experience At Cafe Coffee Day Outlet, Company Responds
- Monday November 25, 2024
- Food | Written by Toshita Sahni, Edited by Neha Grover
An X user shared a post criticising the service and other aspects of a CCD (Cafe Coffee Day) outlet in Gurgaon. The brand has reacted to the viral post.
- www.ndtv.com
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Customer Alleges Swiggy Instamart Delivered Underweight Vegetables, Reddit Reacts
- Tuesday November 19, 2024
- Written by Toshita Sahni, Edited by Neha Grover
A Swiggy Instamart customer took to Reddit to complain about a delivery issue. He also shared screenshots of his chat with the Swiggy support team.
- food.ndtv.com
-
Ola Claims it Resolved 99.1 Percent of Customer Complaints Amid CCPA Scrutiny Over Service Quality
- Thursday October 24, 2024
- Written by Gadgets 360 Staff
Ola Electric has claimed it has resolved 99.1% of the 10,644 complaints it received, aiming to reassure customers about its complaint-handling system. This announcement comes after a show-cause notice from the Central Consumer Protection Authority (CCPA), which raised concerns over consumer rights violations. Alongside this, the company also faced ...
- www.gadgets360.com
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Viral: X User Shares Zomato's Response To Wrong Order, Internet In Disbelief
- Tuesday October 15, 2024
- Written by Toshita Sahni, Edited by Shubham Bhatnagar
A woman claimed that Zomato's customer care told her to have the dish delivered in place of her original order. Read to know how X users reacted.
- food.ndtv.com
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US Customer Finds Nose Ring In Taco Bell Food, Shares Unpleasant Experience On Social Media
- Monday August 5, 2024
- Edited by Jigyasa Kakwani
The customer experienced sharp pain while biting into his chalupas and was shocked to discover a nose ring in the food, as per report.
- food.ndtv.com
-
Zomato Faces Backlash Over Non-Veg Food Delivered To Vegetarian Customer During Saawan
- Tuesday July 30, 2024
- Written by Jigyasa Kakwani, Edited by Shubham Bhatnagar
Zomato Food Delivery Complaint: A customer shares her disappointment on X (formerly Twitter) after receiving a non-vegetarian meal instead of her vegetarian order from EatFit via Zomato.
- food.ndtv.com
-
Man Claims He Found Sharp Object In Zomato Order, Criticises Customer Care's Response
- Friday July 12, 2024
- Toshita Sahni
The LinkedIn user penned a long post about his dissatisfaction with how the customer care representatives responded to his complaint.
- food.ndtv.com
-
Mutual Fund Investor's Complaint, Resolution Post On 'Groww' App Viral
- Monday June 24, 2024
- Offbeat | Edited by Rahul Kumar
The user further claimed that Groww's customer service was unhelpful and that unauthorised attempts were made to access OTPs from mutual fund portals.
- www.ndtv.com
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Zomato's Bizarre Reply To Customer's Query Goes Viral, Internet Says ''Please Fix Your AI''
- Sunday March 10, 2024
- Offbeat | Edited by Ritu Singh
Several users asked the company to stop using AI and Large Language Models to generate responses.
- www.ndtv.com
-
Ola Joins Uber, Denies Implementing Differential Pricing for iPhone, Android in India
- Monday January 27, 2025
- Reuters
Ola has said that it does not set fares based on a user's phone model. The development comes after media reports and complaints claimed that Apple users were charged higher for the same ride than Android users.
- www.gadgets360.com
-
Microsoft's LinkedIn Sued for Disclosing Customer Information to Train AI Models
- Thursday January 23, 2025
- Reuters
LinkedIn quietly introduced a privacy setting last August that let users enable or disable the sharing of their personal data, according to a proposed class action filed on Tuesday night on behalf of millions of LinkedIn Premium customers.
- www.gadgets360.com
-
"I Know How It Feels...," Zomato Chat Support's 'Pookie' Response On Complaint Wins Hearts
- Friday January 17, 2025
- Written by Jigyasa Kakwani, Edited by Neha Grover
A Zomato support executive's sweet or rather "pookie" response to a complaint has impressed the internet.
- food.ndtv.com
-
Bengaluru Man Accuses Blinkit Of "Fraud" Over Missing Free Oil, Company Responds
- Monday December 30, 2024
- Food | Written by Jigyasa Kakwani, Edited by Shubham Bhatnagar
A Reddit post by a Bengaluru Blinkit user has gone viral after the customer accused the company of "fraud" in failing to deliver freebies as mentioned while placing the order.
- www.ndtv.com
-
Viral: Gurugram Man "Frustrated" With Experience At Cafe Coffee Day Outlet, Company Responds
- Monday November 25, 2024
- Food | Written by Toshita Sahni, Edited by Neha Grover
An X user shared a post criticising the service and other aspects of a CCD (Cafe Coffee Day) outlet in Gurgaon. The brand has reacted to the viral post.
- www.ndtv.com
-
Customer Alleges Swiggy Instamart Delivered Underweight Vegetables, Reddit Reacts
- Tuesday November 19, 2024
- Written by Toshita Sahni, Edited by Neha Grover
A Swiggy Instamart customer took to Reddit to complain about a delivery issue. He also shared screenshots of his chat with the Swiggy support team.
- food.ndtv.com
-
Ola Claims it Resolved 99.1 Percent of Customer Complaints Amid CCPA Scrutiny Over Service Quality
- Thursday October 24, 2024
- Written by Gadgets 360 Staff
Ola Electric has claimed it has resolved 99.1% of the 10,644 complaints it received, aiming to reassure customers about its complaint-handling system. This announcement comes after a show-cause notice from the Central Consumer Protection Authority (CCPA), which raised concerns over consumer rights violations. Alongside this, the company also faced ...
- www.gadgets360.com
-
Viral: X User Shares Zomato's Response To Wrong Order, Internet In Disbelief
- Tuesday October 15, 2024
- Written by Toshita Sahni, Edited by Shubham Bhatnagar
A woman claimed that Zomato's customer care told her to have the dish delivered in place of her original order. Read to know how X users reacted.
- food.ndtv.com
-
US Customer Finds Nose Ring In Taco Bell Food, Shares Unpleasant Experience On Social Media
- Monday August 5, 2024
- Edited by Jigyasa Kakwani
The customer experienced sharp pain while biting into his chalupas and was shocked to discover a nose ring in the food, as per report.
- food.ndtv.com
-
Zomato Faces Backlash Over Non-Veg Food Delivered To Vegetarian Customer During Saawan
- Tuesday July 30, 2024
- Written by Jigyasa Kakwani, Edited by Shubham Bhatnagar
Zomato Food Delivery Complaint: A customer shares her disappointment on X (formerly Twitter) after receiving a non-vegetarian meal instead of her vegetarian order from EatFit via Zomato.
- food.ndtv.com
-
Man Claims He Found Sharp Object In Zomato Order, Criticises Customer Care's Response
- Friday July 12, 2024
- Toshita Sahni
The LinkedIn user penned a long post about his dissatisfaction with how the customer care representatives responded to his complaint.
- food.ndtv.com
-
Mutual Fund Investor's Complaint, Resolution Post On 'Groww' App Viral
- Monday June 24, 2024
- Offbeat | Edited by Rahul Kumar
The user further claimed that Groww's customer service was unhelpful and that unauthorised attempts were made to access OTPs from mutual fund portals.
- www.ndtv.com
-
Zomato's Bizarre Reply To Customer's Query Goes Viral, Internet Says ''Please Fix Your AI''
- Sunday March 10, 2024
- Offbeat | Edited by Ritu Singh
Several users asked the company to stop using AI and Large Language Models to generate responses.
- www.ndtv.com