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No-Code, AI-Powered, Cost-Effective: Zomato Launches AI Platform Nugget
- Tuesday February 18, 2025
- India News | Edited by NDTV News Desk
Zomato has introduced Nugget, an AI-powered customer support platform, to help businesses automate and manage customer interactions without coding.
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www.ndtv.com
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Telegram Adds AI-Powered Custom Sticker Search and Video Improvements
- Friday February 14, 2025
- Written by Akash Dutta, Edited by Siddharth Suvarna
Telegram added several new features to its platform on Thursday. The instant messaging platform is now expanding its artificial intelligence (AI) sticker search capability to show custom stickers created by the community. Additionally, there are several video-based upgrades. Users can now copy and share video links in the app with a specific time s...
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www.gadgets360.com
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Samsung Galaxy S25 Ultra With Snapdragon 8 Elite, 200-Megapixel Camera Launched in India: Price, Specifications
- Wednesday January 22, 2025
- Written by David Delima
Samsung Galaxy S25 Ultra was launched on Wednesday at the company's Galaxy Unpacked event. The newly announced Galaxy S25 Ultra features a custom Snapdragon 8 Elite chip, 12GB RAM, and up to 1TB storage. It has an upgraded 50-megapixel ultrawide camera and supports Log video recording. Running on Android 15 with One UI 7, the Samsung Galaxy S25 Ult...
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www.gadgets360.com
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Samsung Galaxy S25, Galaxy S25+ With Triple Rear Cameras, One UI 7 Launched in India: Price, Specifications
- Wednesday January 22, 2025
- Written by David Delima
Samsung Galaxy S25 and Samsung Galaxy S25+ were launched at the company's first Galaxy Unpacked event of 2025. Both these smartphones feature an octa-core processor coupled with 12GB of RAM and offer support for Galaxy AI features. The Galaxy S25 and Galaxy S25+ come with three rear cameras. Both smartphones operate on Android 15 out-of-the-box, fe...
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www.gadgets360.com
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Nvidia Introduces Llama Nemotron Open-Source LLMs to Build and Deploy AI Agents at CES 2025
- Wednesday January 8, 2025
- Written by Akash Dutta, Edited by Siddharth Suvarna
Nvidia announced the Llama Nemotron family of open large language models (LLMs) on Monday. The company said that with the rise of artificial intelligence (AI) agents, new and more sophisticated AI models were required to handle the workflow of agentic AI. Highlighting the need for more power and higher efficiency, the tech giant stated that the Nem...
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www.gadgets360.com
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Samsung Exynos 1580 Chipset With 4nm Architecture, AI Functionality Launched
- Friday October 25, 2024
- Written by Shaurya Tomer, Edited by Siddharth Suvarna
Samsung has quietly launched its newest processor for mobile devices dubbed the Exynos 1580 which arrives as a successor to the Exynos 1480. It has been developed in-house by Samsung Semiconductor and is fabricated on a 4-nanometre process. The octa-core chipset comes with support for up to 200-megapixel cameras, artificial intelligence (AI) featur...
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www.gadgets360.com
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Microsoft Launches AI Agents, Deepening Rivalry With Salesforce
- Monday October 21, 2024
- Matt Day and Brody Ford, Bloomberg News
Microsoft has confirmed that it will roll out 10 “autonomous agents” to complete tasks on behalf of people in areas such as sales, customer support and accounting.
-
www.gadgets360.com
-
OpenAI Says China-Linked Group Tried to Phish Its Employees
- Thursday October 10, 2024
- Seth Fiegerman, Bloomberg
OpenAI has said that a suspected China-based group called SweetSpecter posed as a user of OpenAI’s chatbot ChatGPT earlier this year and sent customer support emails to staff.
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www.gadgets360.com
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Telegram Users Get New Business Features to Help Run Their Enterprise via the Messaging App
- Tuesday April 2, 2024
- Written by Akash Dutta, Edited by Manas Mitul
Telegram introduced its latest offering, Telegram Business, on March 31, which will allow users to turn their accounts into business accounts. Those who run small online businesses or own a physical store will be able to onboard new customers, support existing customers with their orders, and help resolve queries, all within the messaging app.
-
www.gadgets360.com
-
Windows 11 Update Brings New AI Capabilities to Copilot, Improvements to Widgets, More
- Friday March 1, 2024
- Written by Akash Dutta, Edited by Siddharth Suvarna
Windows 11 has received a new update for March 2024 that will bring new features and major improvements to supported PCs, laptops, and workstations. Microsoft announced the long list of features on Thursday and stated that the update has started rolling out to users. However, not all the features will be available immediately, with the new Copilot ...
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www.gadgets360.com
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AWS’ Transcription Service Now Supports Over 100 Languages With More Accurate Speech Recognition
- Tuesday November 28, 2023
- Written by Manas Mitul, Edited by Siddharth Suvarna
Amazon Web Services (AWS) has expanded the speech recognition abilities of its transcription tool. Amazon Transcribe, an automatic speech recognition (ASR) service, now offers support for over 100 languages, thanks to a new speech foundation model. The AWS service utilises machine learning techniques to automatically convert speech to text for busi...
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www.gadgets360.com
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Disney Creates Taskforce to Explore AI Applications Across Verticals, Bring Cost Cutting Measures
- Tuesday August 8, 2023
- Reuters
Walt Disney has created a task force to study artificial intelligence and how it can be applied across the entertainment conglomerate, even as Hollywood writers and actors battle to limit the industry's exploitation of the technology.
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www.gadgets360.com
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Indian AI Firm Saarthi.ai Allegedly Fired Employees, Withheld Salaries; CEO Clarifies Claims
- Thursday July 20, 2023
- Press Trust of India
Bengaluru-based AI tech support startup Saarthi.ai has fired some employees buckling under "investor pressure" to become profitable, and has allegedly withheld salaries of several employees since March 2023. Responding to queries, Founder and CEO Vishwa Nath Jha said the company has "let go" of employees in batches owing to "investor pressure" to b...
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www.gadgets360.com
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CEO Replaces 90% Of Customer Support Staff With AI Chatbot, Internet Angry
- Tuesday July 11, 2023
- India News | Edited by Nikhil Pandey
Attributing the decision to prioritising profitability, Dukaan CEO Suumit Shah said customer support costs reduced by 85 per cent.
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www.ndtv.com
-
Meta Announces New Details on Data Centers for AI Projects
- Friday May 19, 2023
- Reuters
Meta Platforms on Thursday shared new details on projects it was pursuing to make its data centers better suited to supporting artificial intelligence work, including a custom chip "family" that it said it was developing in-house. The Facebook and Instagram owner said in a series of blog posts that it designed a first-generation chip in 2020 as par...
-
www.gadgets360.com
-
No-Code, AI-Powered, Cost-Effective: Zomato Launches AI Platform Nugget
- Tuesday February 18, 2025
- India News | Edited by NDTV News Desk
Zomato has introduced Nugget, an AI-powered customer support platform, to help businesses automate and manage customer interactions without coding.
-
www.ndtv.com
-
Telegram Adds AI-Powered Custom Sticker Search and Video Improvements
- Friday February 14, 2025
- Written by Akash Dutta, Edited by Siddharth Suvarna
Telegram added several new features to its platform on Thursday. The instant messaging platform is now expanding its artificial intelligence (AI) sticker search capability to show custom stickers created by the community. Additionally, there are several video-based upgrades. Users can now copy and share video links in the app with a specific time s...
-
www.gadgets360.com
-
Samsung Galaxy S25 Ultra With Snapdragon 8 Elite, 200-Megapixel Camera Launched in India: Price, Specifications
- Wednesday January 22, 2025
- Written by David Delima
Samsung Galaxy S25 Ultra was launched on Wednesday at the company's Galaxy Unpacked event. The newly announced Galaxy S25 Ultra features a custom Snapdragon 8 Elite chip, 12GB RAM, and up to 1TB storage. It has an upgraded 50-megapixel ultrawide camera and supports Log video recording. Running on Android 15 with One UI 7, the Samsung Galaxy S25 Ult...
-
www.gadgets360.com
-
Samsung Galaxy S25, Galaxy S25+ With Triple Rear Cameras, One UI 7 Launched in India: Price, Specifications
- Wednesday January 22, 2025
- Written by David Delima
Samsung Galaxy S25 and Samsung Galaxy S25+ were launched at the company's first Galaxy Unpacked event of 2025. Both these smartphones feature an octa-core processor coupled with 12GB of RAM and offer support for Galaxy AI features. The Galaxy S25 and Galaxy S25+ come with three rear cameras. Both smartphones operate on Android 15 out-of-the-box, fe...
-
www.gadgets360.com
-
Nvidia Introduces Llama Nemotron Open-Source LLMs to Build and Deploy AI Agents at CES 2025
- Wednesday January 8, 2025
- Written by Akash Dutta, Edited by Siddharth Suvarna
Nvidia announced the Llama Nemotron family of open large language models (LLMs) on Monday. The company said that with the rise of artificial intelligence (AI) agents, new and more sophisticated AI models were required to handle the workflow of agentic AI. Highlighting the need for more power and higher efficiency, the tech giant stated that the Nem...
-
www.gadgets360.com
-
Samsung Exynos 1580 Chipset With 4nm Architecture, AI Functionality Launched
- Friday October 25, 2024
- Written by Shaurya Tomer, Edited by Siddharth Suvarna
Samsung has quietly launched its newest processor for mobile devices dubbed the Exynos 1580 which arrives as a successor to the Exynos 1480. It has been developed in-house by Samsung Semiconductor and is fabricated on a 4-nanometre process. The octa-core chipset comes with support for up to 200-megapixel cameras, artificial intelligence (AI) featur...
-
www.gadgets360.com
-
Microsoft Launches AI Agents, Deepening Rivalry With Salesforce
- Monday October 21, 2024
- Matt Day and Brody Ford, Bloomberg News
Microsoft has confirmed that it will roll out 10 “autonomous agents” to complete tasks on behalf of people in areas such as sales, customer support and accounting.
-
www.gadgets360.com
-
OpenAI Says China-Linked Group Tried to Phish Its Employees
- Thursday October 10, 2024
- Seth Fiegerman, Bloomberg
OpenAI has said that a suspected China-based group called SweetSpecter posed as a user of OpenAI’s chatbot ChatGPT earlier this year and sent customer support emails to staff.
-
www.gadgets360.com
-
Telegram Users Get New Business Features to Help Run Their Enterprise via the Messaging App
- Tuesday April 2, 2024
- Written by Akash Dutta, Edited by Manas Mitul
Telegram introduced its latest offering, Telegram Business, on March 31, which will allow users to turn their accounts into business accounts. Those who run small online businesses or own a physical store will be able to onboard new customers, support existing customers with their orders, and help resolve queries, all within the messaging app.
-
www.gadgets360.com
-
Windows 11 Update Brings New AI Capabilities to Copilot, Improvements to Widgets, More
- Friday March 1, 2024
- Written by Akash Dutta, Edited by Siddharth Suvarna
Windows 11 has received a new update for March 2024 that will bring new features and major improvements to supported PCs, laptops, and workstations. Microsoft announced the long list of features on Thursday and stated that the update has started rolling out to users. However, not all the features will be available immediately, with the new Copilot ...
-
www.gadgets360.com
-
AWS’ Transcription Service Now Supports Over 100 Languages With More Accurate Speech Recognition
- Tuesday November 28, 2023
- Written by Manas Mitul, Edited by Siddharth Suvarna
Amazon Web Services (AWS) has expanded the speech recognition abilities of its transcription tool. Amazon Transcribe, an automatic speech recognition (ASR) service, now offers support for over 100 languages, thanks to a new speech foundation model. The AWS service utilises machine learning techniques to automatically convert speech to text for busi...
-
www.gadgets360.com
-
Disney Creates Taskforce to Explore AI Applications Across Verticals, Bring Cost Cutting Measures
- Tuesday August 8, 2023
- Reuters
Walt Disney has created a task force to study artificial intelligence and how it can be applied across the entertainment conglomerate, even as Hollywood writers and actors battle to limit the industry's exploitation of the technology.
-
www.gadgets360.com
-
Indian AI Firm Saarthi.ai Allegedly Fired Employees, Withheld Salaries; CEO Clarifies Claims
- Thursday July 20, 2023
- Press Trust of India
Bengaluru-based AI tech support startup Saarthi.ai has fired some employees buckling under "investor pressure" to become profitable, and has allegedly withheld salaries of several employees since March 2023. Responding to queries, Founder and CEO Vishwa Nath Jha said the company has "let go" of employees in batches owing to "investor pressure" to b...
-
www.gadgets360.com
-
CEO Replaces 90% Of Customer Support Staff With AI Chatbot, Internet Angry
- Tuesday July 11, 2023
- India News | Edited by Nikhil Pandey
Attributing the decision to prioritising profitability, Dukaan CEO Suumit Shah said customer support costs reduced by 85 per cent.
-
www.ndtv.com
-
Meta Announces New Details on Data Centers for AI Projects
- Friday May 19, 2023
- Reuters
Meta Platforms on Thursday shared new details on projects it was pursuing to make its data centers better suited to supporting artificial intelligence work, including a custom chip "family" that it said it was developing in-house. The Facebook and Instagram owner said in a series of blog posts that it designed a first-generation chip in 2020 as par...
-
www.gadgets360.com