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CoinSwitch Cites Drop in User Queries for Trimming Customer Support Team: Details
CoinSwitch, after terminating 44 members from its customer support team, has said it tried to reassign employees internally to other verticals before offering them an exit from the company. A drop in customer queries regarding crypto investments has been cited as the main reason why the company decided to trim its customer support unit.
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CEO Replaces 90% Of Customer Support Staff With AI Chatbot, Internet Angry
Attributing the decision to prioritising profitability, Dukaan CEO Suumit Shah said customer support costs reduced by 85 per cent.
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Jawa-Yezdi Motorcycles Announces 'Service Is On Us' Initiative For Community Riders Travelling To Ladakh
Jawa and Yezdi motorcycle riders will get free service assistance on their way to Ladakh across the major access routes to the region from key parts of the country. The service centres located in major cities will provide the necessary service support to riders.
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Google Meet for Premium Workspace Users Upgraded With Support for 500 Participants
Google Meet has been updated with support for up to 500 participants for Workspace customers on select premium plans, the company has announced via a blog post. The upgraded limit for the company’s video meeting tool, which grew in popularity during the pandemic, is now rolling out to all eligible users.
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Hyundai Forms Task Force To Support Customers In Flood-Affected Tamil Nadu
To ensure seamless mobility, Hyundai said it has deployed a dedicated emergency roadside assistance service team to support the customers.
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Mark Cuban Shows Support for Dogecoin Again, Announces Rewards for Dallas Mavericks Merch Buyers
Mark Cuban is a known supporter of cryptocurrency and his NBA team Dallas Mavericks is one of the few major sporting ventures that have shown faith in digital coins. The Shark Tank star's basketball team was one of the first to start accepting payments in Dogecoin for its merchandise and soon after that, Cuban said the move led to a 550 percent inc...
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Hyundai Forms Relief Task Force To Support Customers Affected By Heavy Rainfall In Mumbai
Hyundai India has deployed a special service team to support its customers affected by heavy rainfall in Mumbai. The carmaker is also offering 50 per cent discount on depreciation amount of insurance claims and a one-year complimentary RSA for vehicles affected by this unfortunate event.
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Hyundai Forms Relief Task Force To Support Customers Affected By Yaas Cyclone
Hyundai India has deployed a dedicated Roadside Assistance service team to support the customers, which will be free of cost. The carmaker is also offering a 50 per cent discount on the depreciation amount of insurance claims for cyclone-affected vehicles.
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Mahindra Creates Task Force For States That Will Be Hit By Cyclone Yaas
Mahindra has assigned dedicated emergency road service teams which are on high alert to support affected vehicles.
-
Microsoft Teams Gets Ability to Let Developers Build Collaborative Apps, Custom Scenes
Microsoft Teams is receiving a list of updates to enhance user experience, the software giant announced at its Build 2021 developer conference on Tuesday. This year’s Microsoft Build also brought developer updates to Outlook and Windows.
-
Skype for Android Updated With Background Blur, Improved Custom Reactions Picker
In its release notes on the Microsoft forums, the Skype team confirmed that the latest version of Skype 8.68 is rolling out for all platforms, across Windows, Linux, Web, Android, iPhone, and iPad. The release notes confirm that Skype for Android is getting the background blur feature, almost two years after its first rollout to desktop users in Fe...
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Microsoft Teams Getting Apple CarPlay Support, Call Transfer Feature in Interface Overhaul
Microsoft Teams business and non-business customers are getting a complete overhaul of calling experience. The company is rolling out support for Apple CarPlay, and features like Call Merge, Spam Identification, among others.
-
Hyundai Forms New Task Force To Support Flood Affected Customers In Hyderabad
Hyundai has deployed a dedicated Emergency Roadside Assistance Service Team to support the customers, which will be free of cost.
-
Amazon India Adds Support for Kannada, Malayalam, Tamil, Telugu Languages Ahead of Festive Season
Amazon on Tuesday expanded Indic language support in India by adding four new languages – Kannada, Malayalam, Tamil, and Telugu. The latest development comes a little over two years after Amazon brought Hindi language support to its online marketplace. Customers can check out the language expansion directly through their mobile devices or using a...
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Volkswagen India Extends Service Support To Customers Affected By Bihar & Assam Floods
Volkswagen India has announced extended support for its owners affected by the floods in the states of Bihar and Assam. The automaker will be offering a number of special initiatives including free roadside assistance and the affected cars would be transported free of cost to the nearest VW dealer. Customers in Bihar and Assam can avail free RSA by...
-
CoinSwitch Cites Drop in User Queries for Trimming Customer Support Team: Details
CoinSwitch, after terminating 44 members from its customer support team, has said it tried to reassign employees internally to other verticals before offering them an exit from the company. A drop in customer queries regarding crypto investments has been cited as the main reason why the company decided to trim its customer support unit.
-
CEO Replaces 90% Of Customer Support Staff With AI Chatbot, Internet Angry
Attributing the decision to prioritising profitability, Dukaan CEO Suumit Shah said customer support costs reduced by 85 per cent.
-
Jawa-Yezdi Motorcycles Announces 'Service Is On Us' Initiative For Community Riders Travelling To Ladakh
Jawa and Yezdi motorcycle riders will get free service assistance on their way to Ladakh across the major access routes to the region from key parts of the country. The service centres located in major cities will provide the necessary service support to riders.
-
Google Meet for Premium Workspace Users Upgraded With Support for 500 Participants
Google Meet has been updated with support for up to 500 participants for Workspace customers on select premium plans, the company has announced via a blog post. The upgraded limit for the company’s video meeting tool, which grew in popularity during the pandemic, is now rolling out to all eligible users.
-
Hyundai Forms Task Force To Support Customers In Flood-Affected Tamil Nadu
To ensure seamless mobility, Hyundai said it has deployed a dedicated emergency roadside assistance service team to support the customers.
-
Mark Cuban Shows Support for Dogecoin Again, Announces Rewards for Dallas Mavericks Merch Buyers
Mark Cuban is a known supporter of cryptocurrency and his NBA team Dallas Mavericks is one of the few major sporting ventures that have shown faith in digital coins. The Shark Tank star's basketball team was one of the first to start accepting payments in Dogecoin for its merchandise and soon after that, Cuban said the move led to a 550 percent inc...
-
Hyundai Forms Relief Task Force To Support Customers Affected By Heavy Rainfall In Mumbai
Hyundai India has deployed a special service team to support its customers affected by heavy rainfall in Mumbai. The carmaker is also offering 50 per cent discount on depreciation amount of insurance claims and a one-year complimentary RSA for vehicles affected by this unfortunate event.
-
Hyundai Forms Relief Task Force To Support Customers Affected By Yaas Cyclone
Hyundai India has deployed a dedicated Roadside Assistance service team to support the customers, which will be free of cost. The carmaker is also offering a 50 per cent discount on the depreciation amount of insurance claims for cyclone-affected vehicles.
-
Mahindra Creates Task Force For States That Will Be Hit By Cyclone Yaas
Mahindra has assigned dedicated emergency road service teams which are on high alert to support affected vehicles.
-
Microsoft Teams Gets Ability to Let Developers Build Collaborative Apps, Custom Scenes
Microsoft Teams is receiving a list of updates to enhance user experience, the software giant announced at its Build 2021 developer conference on Tuesday. This year’s Microsoft Build also brought developer updates to Outlook and Windows.
-
Skype for Android Updated With Background Blur, Improved Custom Reactions Picker
In its release notes on the Microsoft forums, the Skype team confirmed that the latest version of Skype 8.68 is rolling out for all platforms, across Windows, Linux, Web, Android, iPhone, and iPad. The release notes confirm that Skype for Android is getting the background blur feature, almost two years after its first rollout to desktop users in Fe...
-
Microsoft Teams Getting Apple CarPlay Support, Call Transfer Feature in Interface Overhaul
Microsoft Teams business and non-business customers are getting a complete overhaul of calling experience. The company is rolling out support for Apple CarPlay, and features like Call Merge, Spam Identification, among others.
-
Hyundai Forms New Task Force To Support Flood Affected Customers In Hyderabad
Hyundai has deployed a dedicated Emergency Roadside Assistance Service Team to support the customers, which will be free of cost.
-
Amazon India Adds Support for Kannada, Malayalam, Tamil, Telugu Languages Ahead of Festive Season
Amazon on Tuesday expanded Indic language support in India by adding four new languages – Kannada, Malayalam, Tamil, and Telugu. The latest development comes a little over two years after Amazon brought Hindi language support to its online marketplace. Customers can check out the language expansion directly through their mobile devices or using a...
-
Volkswagen India Extends Service Support To Customers Affected By Bihar & Assam Floods
Volkswagen India has announced extended support for its owners affected by the floods in the states of Bihar and Assam. The automaker will be offering a number of special initiatives including free roadside assistance and the affected cars would be transported free of cost to the nearest VW dealer. Customers in Bihar and Assam can avail free RSA by...
