Infosys Flight Model

When Infosys set out to remake its internal training program, instructors visited flight schools to see how professional pilots are taught to deal with fast-changing situations. That led the outsourcing giant to model classes on flight simulators that teach recruits to work faster, think for themselves and anticipate corporate customers' needs. The...

When Infosys set out to remake its internal training program, instructors visited flight schools to see how professional pilots are taught to deal with fast-changing situations. That led the outsourcing giant to model classes on flight simulators that teach recruits to work faster, think for themselves and anticipate corporate customers' needs. The...