White House Switchboard

At the White House, losing a game of phone tag

The White House switchboard -- able to conjure up Santa Claus at a moment's notice for a young Caroline Kennedy -- is famous for its ability to track down anyone, anywhere, anytime. But last week, both the White House and the secretary of agriculture, Tom Vilsack, were unable to muster that switchboard magic to reach Shirley Sherrod, the Department...