Business | Edited By Anshul (With inputs from IANS) | Sunday September 8, 2019
Food delivery platform Zomato on Saturday said that it has laid off 541 people -- 10 per cent of the company's strength -- across its customer, merchant and delivery partner support teams. The reason behind the move is an improved Zomato platform with Artificial Intelligence (AI)-driven bots and automation in resolving customer queries which has le...
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