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BPOs feel heat of 26/11

  • 2:21
  • Published On: December 06, 2008
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America's official admission of a recession is hitting call centres in Gurgaon. Making things tougher are concerns about safety being voiced loudly and clearly by foreign clients after the Mumbai terror attacks. The week that began with America announcing its recession has ended with Gurgaon weighing the consequences. And it's bad news.
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