Bring Call Drops Under Consumer Protection Act: Parliamentary Panel On Telecom | Read
A recent report of the parliamentary panel on telecom has suggested that call drops should be brought under the purview of the Consumer Protection Act. If adopted, a telecom user will then be able to take service providers to a consumer court for poor service. As per the existing law, cases related to call drops are monitored by the Telecom Regulatory Authority of India (TRAI).
