The Army may have been criticized for using the controversial human shield in Jammu and Kashmir last week but it could not have been an easy decision to take. Soldiers are trained to reduce collateral damage and exercise restraint while operating in civilian areas. At the Counter Insurgency and Jungle Warfare (CIJW) School at Vairengte in Mizoram, part of the training is increasingly focusing on training soldiers in winning hearts and minds and keeps collateral damage in interfaces with civilians down to the minimum. These are critical skills in these days of global terror.