A world-class product or service would not live up to its name if it does not reach the customer at the right place in the right time. This is where the supply chain and logistics come in. In the Indian Supply Chain and Logistics Summit and Excellence Awards 2013, experts, including Brijeshwar Singh, former chairman of NHAI; Sudam Maitra, COO of supply chain at Maruti Suzuki India, and Harry Lagad, vice president of corporate projects (South & South-East Asia) at Toll Global; discuss the prospects and challenges ahead of the supply chain and logistics industry.