Odisha's WhatsApp Helpline Provides Citizens With Verified Information On COVID And Vaccination
Verified information and available resources, these were the two most critical requirements during the severity of the second wave of the COVID-19 pandemic. To address this, Odisha government launched a WhatsApp chatbot that provides citizens access to a host of medical services, verified information, COVID updates, mask wearing protocols, and now also vaccination slots. The chatbot has served over 2 million citizens so far.
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