RBI's New Scheme: Explained

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  • Published On: November 15, 2021
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RBI recently introduced the new Ombudsman scheme -- 'One Nation One Ombudsman'. This scheme will help in improving the grievance redressal for consumer complaints. With the implementation of this scheme, customers will be able to file complaints, submit documents, track status and give feedback through a single email address. But how does this new scheme work and why has the RBI implemented it, our expert panel on FYI will decode it for you.

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