Encryption means that only you and your contact can read and access what's shared between the two. Even WhatsApp can't see the content of messages or listen in on calls. Encrypted backup chats stored on cloud services (Apple iCloud or Google Drive) will help prevent third-party access to chat history. It will ensure that sensitive and personal digital information is protected. We decode why encrypted cloud backups matter, ask experts about the impact of this feature and how WhatsApp users can opt for it.