280 characters here to stay; by 2018 we will have a plan for trolls and online abusers; and amazing to see Rahul Gandhi coming into the top 10 most spoken about politicians on Twitter - these were just some of the statements made by the Twitter India Country Director, Taranjeet Singh (in effect the boss of the online platform in India) to NDTV in an exclusive interview. From understanding how Twitter shaped the political discourse in India in 2017 to what more Twitter can do to deal with online armies that are making hashtags trend, the conversation touched numerous aspects of the online controversies that made headlines in 2017.