"Where Is Empathy?" Actor Lisa Ray Claims Air India Denied Medical Waiver
Indian-Canadian actor Lisa Ray has slammed Air India for denying a medical waiver for her ailing father despite providing a doctor's letter. Sharing her ordeal on social media, she said she had to cancel her travel since her 92-year-old father was unwell, but her cancellation fee was not waived. The Tata-owned carrier said it is looking into the matter.
The 52-year-old actor, who had booked her ticket through a third-party travel agent, shared a response from them saying no waiver was available. Sources say she had a non-refundable ticket due to which the agent had refused her the waiver, and not the airline.
